FAQ
☀Whether to provide quality assurance after-sales service.
We provide a 60-day return and exchange service with quality assurance. 5 year quality assurance service for some products.
☀About brand services
Our products are all certified by the official brand. The quality is very good. Our goal is to improve your quality of life. Give you the ultimate experience. You can contact us if you have any questions.
Shipping
Yes, we currently only ship to the U.S
Estimated Delivery is 5-8 days(processing time is 48 hours and shipping time is 3-6 days)
Return & Refunds
Once you have alerted us you wish to make a return through an email contact. We will email you a link to start the easy return process.
The refund will go back onto the same card you used to place the order with us, and will be paid back to you via a return transaction. Please allow 3-5 days for the funds to show in your account.
Payment & Ordering
We can accept Paypal, Visa, Mastercard, and American Express.
If your credit card is declined there may be a few reasons why: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases), there is a hold on the card. In any event by calling your issuing bank they can tell you why the card is declining.Solutions: try a different credit card or try using PayPal as your checkout method (they accept VISA, MasterCard, American Express and Diners Club.
Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Warranty Service
After the purchase of the product, the customer receives a qualified and intact product. Each customer is entitled to the contents of the warranty service terms and conditions and includes all parts, frames and motors. Please see the Warranty Service policy for details
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.